Terms And Conditions
Effective Date: November 28, 2025
Welcome to Get Parts Here. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products through our online store. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully before making any purchase.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Product Information and Availability
We strive to provide accurate product descriptions, specifications, and pricing. However:
- Product descriptions, images, and specifications are provided for informational purposes and may not be entirely accurate
- We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free
- Products are subject to availability and may be discontinued at any time without notice
- We reserve the right to limit quantities purchased per person, household, or order
- Prices are subject to change without notice
3. Pricing and Payment
3.1 Pricing
All prices are displayed in U.S. Dollars (USD) and do not include shipping charges or applicable taxes unless otherwise stated. We reserve the right to correct any pricing errors on our website and/or pending orders.
3.2 Payment Methods
We accept payment through Stripe, which processes major credit cards, debit cards, and other payment methods. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
3.3 Sales Tax
Sales tax will be calculated and added to your order based on the shipping destination and applicable state and local tax laws.
4. Shipping and Delivery
4.1 Shipping Costs
Standard shipping cost is $14.00 for orders shipped within the lower 48 United States. Shipping costs for Alaska, Hawaii, and U.S. territories may vary and will be calculated at checkout.
4.2 Delivery Time
We aim to process orders within 1-2 business days. Delivery times vary based on your location and the shipping method selected. Estimated delivery times are provided at checkout but are not guaranteed.
4.3 Shipping Restrictions
We currently ship only within the United States. International shipping is not available at this time.
4.4 Risk of Loss
Title and risk of loss for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.
5. Returns, Refunds, and Exchanges
5.1 Return Authorization Required
All returns must be pre-authorized. You must contact us to obtain a Return Merchandise Authorization (RMA) number before returning any product. Returns without an RMA number will be refused and returned to sender at customer's expense.
To request an RMA, please contact us at:
5.2 Return Eligibility
To be eligible for a return, products must meet the following conditions:
- RMA number obtained within 30 days of delivery date
- Product is unused, in original condition, and in original packaging
- All original tags, labels, manuals, and accessories are included
- Product shows no signs of installation, use, or damage
- Original invoice or proof of purchase is provided
5.3 Non-Returnable Items
The following items cannot be returned:
- Electrical components that have been installed or show signs of use
- Special order or custom-manufactured products
- Products marked as "non-returnable" or "final sale"
- Products damaged due to misuse, improper installation, or negligence
- Fluids, chemicals, and other hazardous materials
- Clearance or closeout items
5.4 Restocking Fee
A 20% restocking fee will be applied to all approved returns. This fee covers the cost of inspecting, repackaging, and restocking returned merchandise. The restocking fee will be deducted from your refund amount.
5.5 Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective product). We recommend using a trackable shipping method, as we are not responsible for returns lost in transit.
5.6 Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original method of payment, minus:
- 20% restocking fee
- Original shipping charges (non-refundable)
- Return shipping costs (unless return is due to our error)
5.7 Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.
5.8 Warranty Claims
Some products may be covered by manufacturer warranties. Warranty claims must be submitted in accordance with the manufacturer's warranty terms. Please contact us for assistance with warranty claims.
6. Product Warranties and Disclaimers
6.1 Manufacturer Warranties
Many products we sell are covered by manufacturer warranties. Warranty information is provided on product pages where applicable. We are not responsible for manufacturer warranty claims but will assist you in contacting the appropriate manufacturer.
6.2 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR REQUIREMENTS OR THAT PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
6.3 Product Fitment
While we provide fitment information to help you find compatible parts, it is your responsibility to verify that products are suitable for your specific vehicle or application. We are not responsible for incorrect purchases due to fitment issues unless we provided incorrect fitment information.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GET PARTS HERE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use our products or services
- Any unauthorized access to or use of our servers and/or personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or other harmful code transmitted through our website
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available through the website
- The installation or use of any products purchased from us
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.
8. Indemnification
You agree to indemnify, defend, and hold harmless Get Parts Here, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our website or products
- Your violation of these Terms
- Your violation of any rights of another person or entity
- The installation, use, or modification of products purchased from us
9. User Accounts
When you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring that the information you provide is accurate and current
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, videos, software, and compilation of data, is the property of Get Parts Here or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
11. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Modifications to Terms
We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
13. Governing Law and Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State in which Get Parts Here is registered, without regard to its conflict of law provisions.
13.2 Dispute Resolution
Any disputes arising from or relating to these Terms or your use of our website shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except as otherwise provided herein. You and Get Parts Here agree to waive the right to trial by jury.
13.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
14. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on this website, constitute the entire agreement between you and Get Parts Here regarding your use of the website and purchase of products.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Contact Page: Contact Us
- Email: [email protected]
By placing an order with Get Parts Here, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
