Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Effective Date: November 28, 2025

Get Parts Here ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account on our website
  • Place an order for products
  • Subscribe to our newsletter
  • Contact us with questions or comments
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name and contact information (email address, phone number, shipping and billing addresses)
  • Payment information (credit card numbers, billing address)
  • Account credentials (username and password)
  • Vehicle information (make, model, year for fitment purposes)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages viewed and navigation patterns
  • Date and time of visits
  • Referring website addresses
  • Search queries performed on our site

How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process your orders, arrange shipping, and provide customer service
  • Account Management: To create and maintain your account, including order history and preferences
  • Communication: To send order confirmations, shipping updates, and respond to inquiries
  • Marketing: To send promotional emails about new products, special offers, and other information we think you may find interesting (with your consent)
  • Website Improvement: To analyze how our website is used and improve user experience
  • Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processors (Stripe) for secure payment processing
  • Shipping carriers for order fulfillment
  • Email service providers for communications
  • Analytics providers to help us understand site usage
  • Cloud hosting services for data storage

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication)
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Track your browsing activity to display relevant advertisements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure payment processing through PCI-compliant payment gateways
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., order records for tax purposes).

Opt-Out

You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or by contacting us directly.

Do Not Sell

We do not sell your personal information to third parties.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your CCPA rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: If you are located in the European Economic Area (EEA), you have the right to contact our Data Protection Officer with questions about your personal data.